Thank you for shopping at Smart Paw Gear. We are dedicated to providing reliable, fast, and transparent shipping directly to your doorstep. Below are the terms and conditions that constitute our Shipping Policy.
📦 Processing & Fulfillment Time
- All orders are processed within 1 to 2 business days.
- During this window, our dedicated quality control team manually inspects, tests, and packs your smart electronic devices to ensure absolute functionality before shipment.
- Orders are not processed or shipped on weekends or localized holidays.
✈️ Expected Shipping Timelines
We utilize dedicated, private express air cargo lines to ensure your packages bypass standard postal delays.
- United States & Canada: 5 to 10 business days
- United Kingdom & Europe: 5 to 10 business days
- Australia & New Zealand: 7 to 12 business days
Please note: Total delivery time = Processing time + Transit time.
🛰️ Real-Time Shipment Tracking
Once your package leaves our fulfillment facility, a shipping confirmation email containing your tracking link will be sent to you automatically. You can track your package 24/7 directly through our website using your order number and email address.
🛃 Customs, Duties, and Taxes
Smart Paw Gear is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).